Professional Staffing for Retail Services
Whatever you sell, a solid digital presence is vital. You have to deliver a consistently seamless, simple customer experience, end to end, or customers will go elsewhere. You need to get up to speed and keep up as technology and customer demands continue to change. You need the flexibility to scale up or down rapidly. But how? You’re competing for tech talent with employers across all industries, not just retail.
Contracted roles allow you to fill existing gaps quickly, execute sooner on planned projects or expansion, and nimbly handle the unexpected. Power-4 knows and networks with experienced IT professionals who possess the right skill sets to solve your critical challenges. We trust them, and you can, too.
We can provide individual professional consultants or an entire group to join your team. They can fill a specific role for a single project or be deployed in various roles within your organization as needed. You get top-quality expertise – proven IT experts who understand your industry -- without the added cost of benefits, etc.
We can work with your HR/TA team or partner directly with your line managers to clarify needs and deliver the right consultants for your project. That includes functional and technical roles such as:
- Program managers
- Project managers
- Systems administrators, engineers, and analysts
- Architects
- Business/data analysts
- Automation and network engineers
- Software developers
- Database developers and administrators
- QA positions
- User Experience (UX) Designers
- Front-end Developers
- Mobile Developers
Point-of-Sale
Customers are paying digitally now, and they expect the same simple and quick checkout process whether they’re in-store, online or using their mobile device. Power-4 delivers the IT talent you need to design, build or enhance the customer interface side of distributed retail operations, to drive loyalty-building customer experience.
Specialized and Proprietary Software
Retailers rely on numerous internal applications to manage operations, many of which are retail-specific or even proprietary. Power-4 excels at “unique recruiting” because we know the IT pros who know your software. (We found three experts for a client with a very unusual price-checking tool.) Need IT staff to implement a platform from scratch or adapt an existing one? We know them, too.
Customer Journey
Without knowledgeable tech staff, retailers can struggle to integrate and streamline multi-channel sales with multiple pickup and delivery options. Power-4 supplies consultants or teams who can get to work quickly designing, building, upgrading and/or managing your systems as needed to create customer-pleasing buying processes.
B2B Apps
Just like banks, retailers have learned that customers now demand multi-channel engagement even if you still operate brick-and-mortar stores. Power-4’s broad-based portfolio of exceptional IT talent allows us to connect you with the expertise you need, quickly, to give customers the multi-point access they want and need.
Digital Transformation
Retailers are well aware of the need for e-commerce selling options, but it is equally vital to leverage cloud services across the board. In today’s marketplace, this is the only way to meet evolving customer expectations, operate efficiently and cost-effectively, and support continuous business growth. Migrating to the cloud requires engineers and architects skilled in both legacy system maintenance and implementing transformation to new platforms.
Ecommerce
You cannot survive in a rapidly-moving retail environment without the ability to understand customer buying behavior. Power-4 can provide the IT expertise you need to comprehensively capture and analyze sales and related data.
Security and Compliance
Nothing damages customer experience and retailer reputation faster than a data breach. Power-4 knows the IT consultants you need to ensure your operation is up-to-date with the latest security infrastructure and protocols and that you’re meeting all compliance requirements.
Tech Support
Uptime is critical for every retail business, but exponentially more vital for large operations where an outage can affect multiple locations/channels and potentially millions of customers. Power-4 connects you with IT experts who can manage technology throughout your organization, including desktop support to help internal employees work more efficiently.
